Refund Policy
At Wholesalepro, we value transparency and professionalism in every transaction. As a distribution company, our role is to provide clients with profitable, brand-name products and ensure they are prepared and shipped according to Amazon’s guidelines. Please note that all sales are final, and we do not issue refunds under any circumstances.
Key Points of Our Refund Policy
- Final Sale Policy:
- All product sales are considered final.
- Once the client selects and purchases products, no refunds, returns, or exchanges will
be processed.
- Client Responsibility:
- The decision to purchase specific products rests solely with the client. It is the client’s responsibility to research and select products that align with their business needs and goals.
- Unshipped Products:
- Even if products have not yet been shipped to Amazon fulfillment centers, refunds will not be issued.
- Clients are encouraged to review their orders carefully before completing a purchase.
- Shipping Issues:
- In the event that we are unable to ship the purchased products to Amazon, the client is required to provide shipping labels for an alternative delivery method.
- Clients have 30 days from the date of notification to provide the shipping labels.
- Failure to Provide Shipping Labels:
- If the client fails to provide the required shipping labels within 30 days, we reserve the right to assume ownership of the products.
- Once ownership is transferred to us, we may sell the products to other clients if they are interested.
Why This Policy?
This refund policy is designed to ensure:
- Accountability: Clients have full control over their purchasing decisions and are responsible for due diligence before completing orders.
- Efficiency: Our focus remains on providing exceptional service in product preparation and shipping without disruptions caused by refund processing.
- Clarity: We strive for clear communication regarding our terms to avoid misunderstandings.
If you have any questions or require clarification about our refund policy, please do not hesitate to contact us. Our team is here to assist you with any concerns and to help you make informed purchasing decisions.